Policies
Policies
1. Customer Support Contact Information
Customer Support
If you have any questions about our services, billing, or technical issues, you can contact us through the following channels:
- Email: sales@parsecheck.com
We aim to respond to all inquiries within 1–2 business days.
2. Returns Policy
ParseCheck provides digital SaaS services and does not sell physical products.
As such:
- There are no physical returns
- Once access to the platform has been granted, services are considered delivered
If you believe there has been an error in billing, please contact us for review.
3. Dispute & Refund Policy
If you believe you have been incorrectly charged or are dissatisfied with the service:
- Contact us at sales@parsecheck.com
- Provide:
- Account details
- Description of the issue
- Transaction reference (if available)
We will review all cases within 5 business days.
Refunds may be issued in the following cases:
- Duplicate charges
- Billing errors
- Service not delivered as agreed
Refunds are not guaranteed and are evaluated on a case-by-case basis.
4. Cancellation Policy
You may cancel your subscription at any time:
- Cancellation will take effect at the end of the current billing cycle
- No additional charges will be applied after cancellation
- Access remains active until the end of the paid period
To cancel:
- Contact sales@parsecheck.com
5. Promotions Terms & Conditions
From time to time, ParseCheck may offer promotional pricing, discounts, or trial access.
These promotions:
- Are limited-time offers
- May include usage or feature restrictions
- Cannot be combined with other offers unless explicitly stated
- May be modified or discontinued at any time
Unless otherwise specified:
- Promotions apply only to new customers
- Standard pricing applies after the promotional period ends
5. Privacy Policy
Who we are
Our website address is: https://parsecheck.com.
Comments
When visitors leave comments on the site or register we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included.
Cookies
If you leave a comment or register on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for five days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for three weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.